Privacy Policy

Virtue Recovery Houston ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name
• Phone number
• Email address
• Insurance information
• Medical history (when voluntarily provided)
• Emergency contact information

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website
• Geographic location (general)

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Verify insurance coverage
• Coordinate care and treatment
• Improve our website and services
• Send appointment reminders and follow-up communications
• Comply with legal obligations

Disclosure of Your Information

We may share your information in the following situations:

• With Your Consent: When you have given us explicit permission
• Service Providers: With third parties who perform services on our behalf
• Legal Requirements: When required by law or to protect our rights
• Healthcare Operations: In accordance with HIPAA regulations

HIPAA Compliance

As a healthcare provider, we are committed to protecting your protected health information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Your medical information is subject to additional protections as outlined in our Notice of Privacy Practices.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• Request a copy of this privacy policy

Security Measures

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Secure socket layer (SSL) encryption
• Regular security assessments
• Employee training on data protection
• Limited access to personal information

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

• Phone: (866) 461-3339
• Email: [email protected]
• Address: 9714 S Gessner Rd, Houston, TX 77071