Frequently Asked Questions

Treatment duration varies based on individual needs. Most programs range from 30 to 90 days, though some clients benefit from extended stays. Our team will work with you to determine the appropriate length of treatment during your initial assessment.

We accept most major insurance providers including Blue Cross Blue Shield, Aetna, Cigna, United Healthcare, and many others. Our admissions team can verify your benefits and explain your coverage options.

Medical detox is a supervised process where our medical team helps you safely withdraw from substances using FDA-approved medications to manage symptoms and prevent complications. It's the crucial first step in addiction treatment.

Yes, we allow cell phones during designated times so you can stay connected with family and loved ones. We believe maintaining healthy relationships is an important part of recovery.

We offer a comprehensive range of therapies including individual counseling, group therapy, cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), trauma-informed care, and holistic treatments like meditation and yoga.

Yes, we specialize in dual diagnosis treatment, addressing both addiction and underlying mental health conditions like depression, anxiety, PTSD, and bipolar disorder simultaneously for more effective outcomes.

We provide comprehensive aftercare planning before you leave, including referrals to outpatient programs, support group meetings, sober living arrangements if needed, and ongoing alumni support to help maintain your recovery.

The admission process can be completed in as little as a few hours. Many clients call in the morning and are admitted the same day. We understand that when you're ready to get help, you want to start right away.

You'll speak with a compassionate admissions counselor who will listen to your situation, answer your questions, and explain your options. There's no pressure or obligation—just confidential support from people who understand what you're going through.

We recommend bringing comfortable clothing for 7-14 days, personal hygiene items, any prescription medications (in original containers), and a photo ID. We'll provide a complete packing list after your initial call. Leave valuables and jewelry at home.

Phones are typically restricted during the first few days to help you focus on treatment. After that, phone privileges are earned as part of the program. We'll keep your loved ones updated on your progress.

Bring all prescription medications in their original containers. Our medical team will review your medications and ensure continuity of care. If you're on medication-assisted treatment, we can coordinate with your current provider.

Yes! Family involvement is an important part of recovery. We have designated visiting hours and offer family therapy sessions. Your treatment team will discuss the visitation schedule during orientation.

Many people need more than one attempt at treatment—that's completely normal. Our team will review what worked and what didn't in previous treatment to create a more effective plan this time.

Absolutely. All calls and information are kept strictly confidential under federal HIPAA regulations. We will never contact your employer or share information without your written consent.

We offer various payment options including self-pay plans and financing. Our admissions team can discuss all available options during your first call. Cost should never prevent you from getting help.

Absolutely. We encourage prospective patients and families to visit our facility. Contact our admissions team to schedule a tour and meet our staff. This can help you feel more comfortable about the treatment environment.